FUGUANG
Solution
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Environmental monitoring
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Station type water quality automatic monitoring system
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Container-type water quality automatic monitoring system
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Landscape type water quality automatic monitoring system
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Buoy type automatic water quality monitoring system
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Urban inland river water environment monitoring system
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Aquaculture water quality automatic monitoring system
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Comprehensive solutions for rural drinking water
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Groundwater quality monitoring system
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River Guard
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Inland River Management and Control Platform
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Mini water quality automatic monitoring station
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Water quality warning and prediction system
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Quality control instrument
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Smart Water
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Smart Water Supply Solutions
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Overview and architecture of smart water supply solutions
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Water supply pipeline network geographic information system
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Water supply pipeline network field collection system
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Water supply plant control system
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Water fee revenue management system
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Water supply dispatch system
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Secondary water supply management system
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Zoned metering and leakage control
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Operation and maintenance management system
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Water source monitoring and early warning system
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Smart Wastewater Solutions
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Solution Overview and Architecture
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Pipeline network geographic information systems
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Drainage monitoring and diagnostic analysis
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Pipeline network inspection and maintenance system
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Pipeline network field collection system
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Engineering management system
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Flood control dispatch system
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Drainage household management system
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Digitization of pump station management
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Digitalization of wastewater treatment plants
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Smart Chemical Dosage and Phosphorus RemovalControl System
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Smart Aeration Control System
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The system integrates multiple business functions including billing management, invoice management, collection management, work order management, revenue reports, user management, and meter reading management, supporting diverse meter reading methods and payment options to ensure the efficiency and accuracy of meter reading and water fee collection; It also supports personalized report customization, building dedicated reporting systems for different job functions to meet diverse customer service needs.
Core Features
● Fee management
It offers multiple water fee payment methods, such as cash, WeChat, Alipay, utility payments, bank collections, and third-party collection, providing convenient channels for water fee payment.
● Meter reading management
It supports multiple meter reading methods, such as NFC, QR codes, manual entry, and remote meter reading, providing an efficient and convenient meter reading solution.
● Report management
Record and summarize financial status, meter reading data, and water fee collection data, generate various reports such as financial statements, meter reading reports, and fee reports to help the company understand operational status and support decision-making.
● Customer management
Collect, organize, and maintain users' basic information and water usage data to ensure the accuracy and completeness of user data.
● Invoice management
Based on the information provided by the user, the user's account details can be queried and invoice processing can be processed. It supports issuance of water fee invoices, historical invoice inquiry and reissuance, invoice cancellation, and other functions.
● Installation management
Applied to the management system's installation application services, covering functions such as water use stoppage, water use recovery, and replacement of new meters, providing convenience and support for sales staff, ensuring efficient and accurate business operations.
● Customer service hotline
Retrieve user information based on phone numbers, providing self-service voice queries such as water bills and balances; Automatically transfers idle agents, records human calls, and generates work order statistics such as completion rate and average duration, enabling efficient and convenient customer service.
User Improvement
● By making payments through multiple channels and convenient, the timeliness and convenience of fees have been greatly improved.
● Offers diverse meter reading methods and reports to improve accuracy and work efficiency.
● Standardized management of the installation application process, simplified procedures, clear standards, and guaranteed dual improvement in service quality and efficiency.
Mailing Address: Building B, No. 168 Jinyan Road, Jianxin Town, Cangshan District, Fuzhou
Postal Code: 350007
Customer Service Hotline: 400-668-8627
Main Line/Fax: 0591-83305533/83305866
Email: fgwater@fuguang.com
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